Update: VLC 2.0.3 is out! Please make sure to get the latest version!
Following the previous Q&A post, here’s a new one about VLC 2.0.1. It should explain the most common problems.
As usual, feel free to add new questions to the comments since this a living document.
When doing snapshots, I get an error message about some encoder issue. What’s wrong?
Due to a bug in the underlying libavcodec library, saving snapshots in the JPEG format doesn’t work in this release (#6415). Saving as PNG works correctly. To change the file format, go to the “Video” category of VLC’s preferences (which you can find in the VLC menu).
This issue affects the binaries both on Mac OS X and MS Windows. It will be fixed in the 2.0.2 release through a codec update.
Make sure to restart VLC after changing this option!
VLC doesn’t open in fullscreen mode anymore on launch. Can I do something to solve this?
This issue will be fixed in VLC 2.0.2 (#6464). As a work-around, you can enable the native fullscreen mode of OS X Lion if you run this version of Mac OS X or get a nightly build.
This issue does only affect the Mac OS X platform.
Make sure to restart VLC after changing this option!
Some Asian subtitles are displayed as a thick white line instead of characters… What to do?
As a work-around, press command-1 after starting the video playback (#6427). This will slightly resize the window and will allow the text renderer to draw these characters correctly. Only a small number of subtitles included in MP4 container files is affected.
This issue does only affect the Mac OS X platform and will be fixed in VLC 2.0.2.
There are colored lines and stripes across the video when running VLC on MS Windows XP, but previous versions ran nicely. Is there a fix?
VLC 2.0 includes a new video output module on MS Windows, which is not compatible with a certain number of graphics card drivers on MS Windows XP (#6501, #6469). You can re-enable the previous output module in VLC’s preferences (Tools menu): in the “Video Settings”, you’ll find a switch for the “output module”, which you want to set to “DirectX”.
This issue does only affect the MS Windows platform and will be resolved in VLC 2.0.2.
Make sure to restart VLC after changing this option!
The playback control buttons don’t seem to work on my Mac. What to do?
On a small number of VLC installations on Mac OS X, the preferences corrupted during the upgrade to VLC 2 leading to the mentioned result. To fix this, go to the preferences dialog (VLC menu), click on “Show All”, select “Interface” -> “Main Interfaces” on the left hand side and disable “Mac OS X Interface” in the “Extra interface modules” list on the right.
This issue does only affect the Mac OS X platform and will be resolved in VLC 2.0.2.
Make sure to restart VLC after changing this option!
Can I follow the progress of VLC 2.0.2?
Sure. Have a look at our bug tracker.
My issue isn’t listed here. Can I report it somewhere?
Sure. Open a ticket in our bug tracker. Note that you don’t need to register to do so. Any OpenID account including your Google login will work.
Update: VLC 2.0.3 is out! Please make sure to get the latest version!
